Privacy Notice

1. Who we are

This Privacy Notice is issued by Interface-IQ ("we", "us", or "our"). We are the data controller responsible for the personal data collected through the Interface-IQ website and audit service.

Contact: support@interface-iq.in

2. What personal data we collect

• Account and contact data: email address, and any information you provide when unlocking a report or contacting support.
• Audit inputs: the URL you submit for analysis and the category you select.
• Usage data: pages visited, features used, and interaction patterns.
• Device and log data: IP address, browser type, operating system, and timestamps.
• Support data: messages and attachments you send to our support team.

3. How we use your data

• To run the website audit and generate your report.
• To email your report link, unlock confirmation, or follow-up recommendations.
• To process payments and manage report credits.
• To improve the accuracy and performance of our diagnostics.
• To detect fraud, abuse, and security threats.
• To respond to your support requests.

4. Legal basis for processing

We process personal data on the basis of: (a) performance of a contract with you; (b) our legitimate interests in operating and improving the service; (c) compliance with legal obligations; and (d) consent, where required (for example, for marketing emails or non-essential cookies).

5. Who we share data with

• Service providers: hosting, email delivery, analytics, and customer support tooling.
• Merchant of Record: Paddle.com processes all payments, subscription management, tax compliance, and invoicing on our behalf.
• Professional advisers: legal, accounting, and compliance advisers when necessary.
• Authorities: law enforcement or regulators if required by applicable law.

6. International transfers

Some of our service providers are located outside the UK and EEA. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognised under applicable data protection law.

7. Data retention

We keep your personal data only for as long as necessary. Audit inputs and reports are retained while your account is active or until you request deletion. Usage logs are retained for up to 12 months for security and analytics, then anonymised or deleted.

8. Your rights

Depending on your location, you may have the right to access, rectify, erase, restrict, or port your personal data, and to object to or withdraw consent for certain processing. To exercise these rights, email us at support@interface-iq.in. We will respond within one month.

If you are in the UK or EEA, you also have the right to complain to your local supervisory authority.

9. Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit (TLS), access controls, and regular security reviews.

10. Cookies

We use essential cookies to keep the service secure and functional. Where we use analytics or marketing cookies, we will ask for your consent first. You can manage cookie preferences through your browser settings.

11. Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available at this page, with the "Last updated" date at the top.